Step Two: State that you had a “com fail” and need to clear your alarm panel.Step One: SHIELD Security Systems clients, please call your local office.It involves simply sending a signal through to the central station… Reset the cellular transmitter. Before you leave, take a moment to clear the message by following these steps: How To Clear The “Com Fail” Message:Ĭlearing the “com fail” message is easy. So, in the morning, as you are leaving for work, you may see a “com fail” message on your keypad. Note: A “com fail” message does NOT necessarily indicate that your security system is not working now… It only means that there was a temporary loss of communication. Often, this happens in the middle of the night when your system is attempting to send a test message to the central station.
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